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Privacy Policy
Last Modified: June 2025
At Robin Hall – Reclaim Resonance™, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with applicable data privacy laws and best practices in trauma-informed care.
1. Who We Are
Robin Hall is a licensed psychotherapist and trauma-informed healing practitioner. Through her Reclaim Resonance™ programs and the H.E.A.L.E.D.™ Method, she provides online and in-person services designed to support individuals navigating trauma, chronic illness, and nervous system dysregulation. Our services are delivered securely via platforms including Go High Level, Zoom, Stripe, and other HIPAA-compliant or encrypted tools.
2 · Personal Data We Collect
Identity Data – full name, pronouns
Contact Data – email, phone, mailing address
Transaction Data – invoices, payment tokens (processed only in Stripe)
Engagement Data – call notes, journaling prompts, recordings (never without written consent)
Technical Data – IP, device type, cookies & behaviour analytics
3 · How We Collect It
When you browse our website or funnel pages,
Join a mailing list, webinar, or coaching program
Complete a discovery-call form or checkout page
Interact with our emails, chat widget, or social channels
4 · Why We Collect It
Deliver programs and 1:1 healing sessions
Conduct energetic assessments and provide custom recommendations
Process secure payments and manage your account
Maintain legal, ethical, and trauma-informed standards of care
5 · Storage & Security
All data lives on encrypted servers behind 256-bit SSL, MFA-protected dashboards, and role-based access controls. Payment data never touches our servers—Stripe vaults it for us.
6 · Sharing & Disclosure
We never sell or rent data. Limited, need-to-know sharing occurs only with:
Payment processors (Stripe)
CRM & email service (GoHighLevel)
Video-conferencing (Zoom)
Legal/government bodies if required by law
7 · Your Rights
You have the right to access, correct, or request deletion of your personal data. Please contact us at:
8 · Cookies & Tracking
CTS uses first-party cookies and Google Analytics 4 to understand page performance. All analytics are anonymised and aggregated. You can disable cookies in your browser without losing core site functionality.
9 · Policy Updates
We review this policy at least annually. Material changes will be emailed to subscribers and posted here with a fresh “Last Updated” date.
10 · Contact
If you have any questions or concerns about how we handle your data:
